What services are offered at Erma’s House?
Supervised visits: Visits are held at Erma’s House and are closely monitored by visitation staff that observe the visit, record activities, and intervene, if necessary, for the emotional or physical safety of the child.
Supervised exchanges: Exchanges are for parents who are not required to have supervision while visiting their children, but need to be able to make the exchange without interacting with the other parent. A visitation supervisor monitors the exchange.
Visitation hours vary to accommodate the family’s needs as well as the availability of staff. Erma’s House is open Monday through Friday as well as on Sunday afternoons. Most visits last one and a half to two hours. Erma’s House has a variety of toys, games and activities for the families.
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How are families referred?
Families may be referred by the court, attorneys, social workers, child welfare workers, CASA volunteers (Court Appointed Special Advocates), Guardian ad litems, clergy or mental health professionals. Families may also self-refer. Contact Erma’s House for a Referral Form and to discuss the process with the staff.
The staff of Erma’s House will do all scheduling of visitations and exchanges with input from the parties. Timing/scheduling is critical to the service of Erma’s House.
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Who is the visitation staff?
The visitation staff includes volunteers, interns and staff trained to monitor and appropriately intervene during visits. Their primary concern is the safety and well-being of everyone using the Center. Visitation staff will document every visit.
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